Your Customers Ask. Your AI Answers.
Respond to customer enquiries 24/7 using information about your business. Connect the channels your customers already use and manage conversations from one place.
Connect the Channels Your Customers Use
Customer conversations
Facebook Messenger
Customer enquiries
Instagram messages
Telegram
Customer chats
Customers can reach your business through their preferred channels, while KreativeRock helps you manage the conversations.
Your Business Information
Give your AI the information it needs to answer customers correctly.
Your AI answers using the information you provide.
What Can It Do?
Answer Questions
Give customers quick answers to common questions.
Qualify Leads
Ask the right questions and identify serious prospects.
Follow Up
Keep conversations moving after the first enquiry.
Book Appointments
Help customers move from enquiry to appointment.
Share Information
Provide prices, services, delivery details, and other business information.
Handle Repeated Enquiries
Let the AI handle common questions so your team can focus on more important work.
Why Use It?
Available 24/7
Customers can get answers even when your team is unavailable.
Faster Responses
Respond to enquiries without making customers wait.
More Enquiries Handled
Handle several customer conversations without adding more staff.
Consistent Information
Give customers answers based on the same business information.
Save Your Team Time
Reduce repetitive questions your staff have to answer.
More Sales Opportunities
Respond quickly while customer interest is still high.
The AI Uses Your Information
You provide the information. The AI uses it to respond to customer questions.
Information categories
Customer asks
Do you deliver to Ikeja?
AI responds
Yes, we deliver to Ikeja. Delivery takes 1 to 2 working days.
Your Channels. One Place.
Bring customer conversations from supported channels into your KreativeRock experience.
Supported channels are being connected progressively.
How It Works
See how the AI Sales Assistant works, from your Knowledge Bank to real customer conversations.
Don't let customer enquiries go unanswered.
Give your customers faster responses and give your team more time to focus on what matters.
Make an Enquiry
Let's talk about your business.
Tell us what you're looking to achieve, and our team will recommend the right solution for your business.
Schedule a Meeting
Book a one-on-one meeting with a KreativeRock team member and discover the right solutions for your business.
Book on Calendly