Connect With Customers on WhatsApp
Broadcasts, transactional messages, commerce, and customer notifications, all on your own WhatsApp Business number.
WhatsApp Messaging Solutions
One platform, every kind of message your business needs to send.
Broadcast Messaging
Reach your whole customer list with promotions, announcements, and offers worth knowing about.
Transactional Messaging
Automatically confirm orders, payments, and updates the moment something happens.
WhatsApp Commerce
Sell right where the conversation already is, from showcase to payment.
Customer Notifications
Keep customers informed about important events and updates.
What You Can Do
Broadcast messages
Reach your whole list at once with an offer worth knowing about.
Send transactional messages
Confirm an order or payment the moment it happens.
Automate conversations
A keyword triggers a guided reply automatically, day or night.
Respond to customers
Real replies land in one shared inbox your team can see.
Share updates
Keep customers posted without a phone call.
Send media and rich content
Images, documents, and product catalogs, not just plain text.
Manage customer conversations
Every conversation, organized in one place for your whole team.
Why KreativeRock WhatsApp Messaging?
Meet Customers Where They Already Chat
No new app to download and no number to remember. WhatsApp is where your customers already are.
Richer Conversations
Images, documents, and product catalogs, not just plain text messages.
Faster Responses
Keyword automation answers common questions the moment they're asked.
Automated Customer Engagement
Set up once, and repetitive questions get handled without your team lifting a finger.
Official and Compliant
Sent through the official WhatsApp Business Platform, with opt-out compliance built into every message.
Use Cases
Built for the messages that matter most to your customers.
Promotions
Send an offer worth knowing about to your whole list.
Order Updates
Keep customers posted from order to delivery.
Payment Confirmations
Confirm a payment the moment it clears.
Customer Support
Answer real questions in one shared inbox.
Appointment Reminders
Cut down on missed appointments.
Lead Follow-Up
Keep a conversation going instead of letting it go cold.
How Sending Works
What to expect, step by step, so there are no surprises.
Connect your WhatsApp number
A short guided sign-in connects your WhatsApp Business number. We help with the setup, your business profile and, where your business qualifies, the verified-badge application.
Get your messages approved
Messages you start use templates that WhatsApp approves first, usually within minutes to a day. Promotional and utility messages (reminders, receipts) are approved and priced separately.
Message people who agreed
Upload your contacts and send only to people who have agreed to hear from you. Opt-out is built into every message.
Preview, then send
See the message as the customer will and the estimated cost, then send now or schedule it.
Track every message
See sent, delivered and failed for each person, with the reason in plain words for any message that did not arrive, and resend to the people who missed out.
You pay only for messages that arrive
A message that fails to reach the person is not charged. Prices depend on the type of message and the country; see the pricing page for the exact rates.
Good to know: WhatsApp limits promotional messages
WhatsApp may decline a promotional message to someone who has already received many from businesses. When that happens we tell you exactly why in your campaign report and let you resend to the people who missed out. Reminders and receipts, and replies to customers who message you first, are not affected in the same way.
Ready to Message Customers on WhatsApp?
Tell us what you want to send, and we'll help you get set up.
Make an Enquiry
Let's talk about your business.
Tell us what you're looking to achieve, and our team will recommend the right solution for your business.
Schedule a Meeting
Book a one-on-one meeting with a KreativeRock team member and discover the right solutions for your business.
Pick A Time To Meet